Great Pay, but unorganized fly by the seat of your pants company - Auto Damage Adjuster II GEICO Employee Review

4.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay, great co-workers, good benefits and time off

Cons

numerous unnecessary daily calls from customers and claims agents to AD when they should be referred to shops. Appears departments don't understand ADs role in ARX. We are required to notate claims, but when it comes down to it, no one reads the notes.

Explore other reviews about GEICO

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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