Mentally Draining - Customer Service Representative GEICO Employee Review

1.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Only good thing was the pay.

Cons

They change metrics from one day to another. Mentally Draining. They are never satisfied . Customers are rude and you feel like a punching bag all day long. They don't want you bonding with your coworkers .

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

See reviews by: Helpful|Rating|Date|All