Auto Damage Adjuster - Auto Damage Adjuster GEICO Employee Review

2.0
Jan 24, 2016
Recommend
CEO approval
Business Outlook

Pros

You can shape your schedule based on how effectively you time manage

Cons

Management in GEiCO, specifically in the Auto Damage field is very condescending. It my years of adjusting, I have found that for some reason in this company's department, there is just something about the workers that are in this position. They breed a mentality of you as the adjuster are smarter and more understanding of how to fix cars than the actual body shops do. (With that being said, some body shops do try to take advantage of the situation, especially with the newer hires, but that's something you learn as you develop in the position) You go to training and fix a small tear and they expect that to be your bases of knowing how to effectively do your job for the remainder of your career at GEICO. Ultimately, the decision to leave the company came down to Management. Getting a degree taught me to learn and thinking freely and think outside the box. In this position, that is opening frowned upon. They pretty much want you to do what you're told and don't question. The term "Below your paygrade" is common thrown around by other adjusters. They pay wasn't the worst, but seems a little low especially after doing some interviews and ultimately accepting another company's offer. The big prizes and thank you's every year seem to be a luncheon, which usually has small portions. Company match 401k would be nice, but I dont see that happening. Profit sharing is pretty cool, but some people tend to be a little reckless when it comes to being giving that much money, they are smart enough to save some for you come tax time. The Training is too extensive and unnecessary and in my opinion a waste of the company's money. I remember when I went through training, they touted a "3 month course" designed to prepare you for the position. All I remember was cramming every night (which studies have shown that cramming is terrible for retention and is ultimately a not effective way to learn) fearing if you were to pass a quiz the next day or be yelled at by one of the instructors because they had very *sarcastic* styles. (note sarcasm is not suppose to be an excuse to be rude to your students). The three months of training was pretty useless considering the first thing you're pretty much advised once you actually start the job is to forget everything you learned and learn what your supervisor and body shop wants. WASTED POTENTIAL. This also isn't the type of job to really form friends or connections. You don't really see anybody or talk to anyone else unless you're calling to see why they changed your estimate or something

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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