Nothing but downhill - Resident Adjuster II GEICO Employee Review

1.0
Jan 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Profit Sharing up until 2021 Somewhat ok health insurance until 2021 Company vehicle Out of several supervisors, all were great.

Cons

Todd Combs and Co, Currently it seems that leadership is apathetic to actually providing a good service to customers or even an ok work environment. Leadership/C-Suite away profit sharing for company workers while giving themselves lucrative bonuses. Upper management either has an inability to interpret data or they are just carrying out malicious compliance to appease their superiors in order to have an excuse to purge some departments. The position they put adjusters in as far as forcing them to kick customers out of rentals during total losses after 72 hours or face the consequence of a PIP while expecting adjusters to score perfect customer service scores is nothing short of corporate malfeasance. If they don't get a PIP for this, then their supervisor's and manager's job will be threatened as well.

Explore other reviews about GEICO

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

See reviews by: Helpful|Rating|Date|All