2.0
Jun 9, 2025
Former employee, more than 10 years
Lakeland, FL
Recommend
CEO approval
Business Outlook
Pros
Benefits are decent and the company offers hybrid options.
Cons
When the company hired a new CFO, the company culture completely transformed to a work environment where employees are disposable, replaceable and tenure, past performance, or your contributions no longer mean anything. The pay is favorable but it is a gecko eat gecko world and the agents easily burn out from the stress and high demands. There is no room to falter and zero understanding or compassion shown.