. - Customer Service Representative GEICO Employee Review

2.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Can make decent money if you able to keep up with the metrics

Cons

Poor management Little to no communication between associates and upper management Expected to implement changes with 0 direction or training High stress environment

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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