Inconsistent and Inadequate leadership - Commercial Service Representative GEICO Employee Review

2.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Flexible schedule co-workers

Cons

Inconsistent leadership , leaders take minimal to no accountabilty and place the blame on lower level repesentatives, Leaders have over 50% control of your performace by picking and choosing what calls to grade. If you give feedback on how things could be improve there is a chance you may be terminted. Clock in clock out get your money and continue to look for better opportunities.

Explore other reviews about GEICO

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, support, growth opportunities and career fulfillment

Cons

Complex industry, and fast paced environment

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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