Great department - Customer Service Representative GEICO Employee Review

4.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture and nice coworkers and leaders. Free licensing training and company paid license. Can work from home one day a week after completing training.

Cons

Lots of studying for licensing exam before you start training as CSR and learning any GEICO specific information

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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