Horrible and micromanaged - Customer Service Representative GEICO Employee Review

1.0
Sep 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is above most places in the area

Cons

They micromanage everything. You can’t even pee without them taking it out of your lunch break. You’re punished for things outside of your control such as other departments following through on their portion of the transfer on a sale.

Explore other reviews about GEICO

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great company to work for.

Cons

I do not have any cons for this company

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and remote work.

Cons

Poor management at all levels, and high turnover in the IT department. Profit sharing was initially offered when I started in 2013 but disappeared after covid. Management laid off most of the IT staff that had the technical and insurance knowledge in favor of bringing in new staff to transition GEICO into a tech company. Not sure what the status of the IT department is in 2026.

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