BPO of America - Account Manager GLG Employee Review

1.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary on time HR benefits: Leaves Tuition reimbursement Maternity leave Hybrid work module

Cons

- Lack of career growth - Lack of support from Managers - Unrealistic targets and KPI from global standards - Pressure to meet global targets ignoring regional nuances - No Bonus or Increments due to poor performance of organisation due to high growth of competition - Local customer feedbacks are not taken into company’s considerations - Regional Leaders create unhealthy competition - Discrimination in terms of simplicity in clothing versus employees present in rich attire - Extremely pretentious environment -Discrimination in terms of which part of city you come from to the office - Discrimination in terms of job function that you perform - long work hours of 11-12 on an average

Explore other reviews about GLG

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing people - lots of reviews say that because it's true. You'll work with smart, genuine, hard working humans. Good benefits and perks. Interesting events and opportunities to learn. Overall, a good place to start your career!

Cons

Very fast-paced environment which definitely isn't for everyone. Lots of necessary change.

2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, solid healthcare plans (with transgender coverage!) and excellent leave policies.

Cons

Five or six years ago GLG was an incredible place to work. It was inclusive and fun. Then Paul Todd left and everything went downhill so fast it gave me whiplash. New CHRO was a buddy of the new CEOs and the nepo hires continued from there. So many RIFs that the teams are all skeletal, and everything that made the amazing culture at GLG disappeared. I may recommend GLG for a new grad desperate for something to put on their resume, it’s probably fine for that. As far as the company I loved and genuinely enjoyed being a part of? Well that’s long dead. Management is catty and they’re all watching their own backs, everyone is working scared and willing to push anyone else under the bus.

3
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