Customer Service Rep - Anonymous employee GM Financial Employee Review

3.0
Mar 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people were friendly, management was helpful and supportive

Cons

pay was lower then competing companies, not a lot of room for growth and movement for employees, scheduling is flexible but very difficult to get time off, high turn over rate, difficult to work with other departments. not recommended

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5.0
Jun 26, 2026
Recommend
CEO approval
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Pros

Great company and great culture.

Cons

Nothing to mention or say here.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm a senior-level software engineer, previously worked at tech companies, and this job is relatively easy for me. No on-call, work-life balance is good. I usually get everything done within 2-week sprints.

Cons

GMF is the true definition of work hard, not smart. There are so many dumb engineers. There was a time I had to work with non-technical teams like prod support, and it was quite frustrating. They wanted my team to build an automation so they didn't have to work manually as if anything is possible and there is no limitation within the company. I didn't even create a backlog item as it was a waste of time.

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