Customer Service - Customer Service Representative GM Financial Employee Review

3.0
May 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Private training environments and new facilities allow for a fast paced but intimate learning environment. The skills the company constructs to train and assist you once you're on the floor are vital to meeting company stats that are qualified. Once you successfully reach your stats you are exposed to the possibilities of raises, promotions, and company wide recognition.

Cons

The inconsistency of hours. Once you leave your training environment your schedule is no longer consistent, you become a filler basically for full time employees that have requested time off. If there is a short of time off to fill you do not get hours.

Explore other reviews about GM Financial

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great culture.

Cons

Nothing to mention or say here.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm a senior-level software engineer, previously worked at tech companies, and this job is relatively easy for me. No on-call, work-life balance is good. I usually get everything done within 2-week sprints.

Cons

GMF is the true definition of work hard, not smart. There are so many dumb engineers. There was a time I had to work with non-technical teams like prod support, and it was quite frustrating. They wanted my team to build an automation so they didn't have to work manually as if anything is possible and there is no limitation within the company. I didn't even create a backlog item as it was a waste of time.

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