Customer Account Representative I - Customer Account Representative I GM Financial Employee Review

3.0
Oct 17, 2017
Recommend
CEO approval
Business Outlook

Pros

This is a fairly new site with a lot of potential, the amenities are good they have an onsite Cafe, Kiosk/Vending, GYM, Shower/Locker Room, Clinic, Out Door Patio Dining Area, Outside Running/Walking Track; they provide you with free coffee, tea, make your self drinks to get you thru the day. The site is just beautiful on its own, the work is easy do its providing "Customer Service" to accounts in collections for both portfolios Lease and Retail and within the next few months more departments are opening with more positions and opportunities for those who make the cut!

Cons

You have to be in more honest terms a kiss up and someone who is bubbly and all talk, apparently smarts and being good at your job, being on time/here don't matter to management. Heads up for your first day or week, become buddy-buddy with management this is the only way opportunities will be afforded to you. Once you are buddy-buddy with management everything is up for grabs here. You will soon have the opportunity to get up and walk around when ever you want (mind our job is to be on the "phone") as long as you show that you are at communicating with others (mind our job is to be on the "phone" ) such as your peers, leaders, and higher ups.

Explore other reviews about GM Financial

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great culture.

Cons

Nothing to mention or say here.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm a senior-level software engineer, previously worked at tech companies, and this job is relatively easy for me. No on-call, work-life balance is good. I usually get everything done within 2-week sprints.

Cons

GMF is the true definition of work hard, not smart. There are so many dumb engineers. There was a time I had to work with non-technical teams like prod support, and it was quite frustrating. They wanted my team to build an automation so they didn't have to work manually as if anything is possible and there is no limitation within the company. I didn't even create a backlog item as it was a waste of time.

See reviews by: Helpful|Rating|Date|All