GM is going down hill horrible - Customer Service Advocate GM Financial Employee Review

1.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Vacation time, remote 3 days, and the peers around you ofc.

Cons

Leadership is poor. No growth. You have to know someone to level up. GM wants to save money. Which is the motto. Getting out all the agents who have been with the company for years and bringing in new people.

Explore other reviews about GM Financial

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great culture.

Cons

Nothing to mention or say here.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I'm a senior-level software engineer, previously worked at tech companies, and this job is relatively easy for me. No on-call, work-life balance is good. I usually get everything done within 2-week sprints.

Cons

GMF is the true definition of work hard, not smart. There are so many dumb engineers. There was a time I had to work with non-technical teams like prod support, and it was quite frustrating. They wanted my team to build an automation so they didn't have to work manually as if anything is possible and there is no limitation within the company. I didn't even create a backlog item as it was a waste of time.

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