Toxic! TOXIC! TOXIC! - Customer Service Representative (CSR) GM Financial Employee Review

Mangers lack training & empathy. Very much operates like a typical larger call center. Calls are non stop. Quality doesn't matter that much as the call topics are very meaningless. ( late car payments, billing inquiries). Hard to move up. The starting pay was very low for the amount of work in each day that has to get done. The culture is let's brush off the work because someone else will have to deal with it. Was able to get out of customer service but it came at a cost. Eventually moved on to better things.