Worst Corporate Culture - Collections Representative GM Financial Employee Review

1.0
Jul 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Cool game room and cafeteria

Cons

No opportunity to move up. Very head-bobber corporate culture. Tedious inbound calls of angry customers that call in upset when you have to baby them to pay their bills when they took out loans and obviously could not afford their vehicle. Must remain happy and invested for low pay while getting micromanaged by team leads. No time in between calls to regain calmness. Reps have no clear direction of where they want to go in company. Lots of money that went into making the center appear state of the art but no money to pay reps decent wage in todays standards. $200 bonus every quarter if you're lucky.

Explore other reviews about GM Financial

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great culture.

Cons

Nothing to mention or say here.

3.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Family dynamic in the best way possible from peer to peer - Your voice will always be heard ( can’t say always taking into regard )

Cons

- Mid Level Management sometimes has the tendency to make the “little people” not feel included depending on area - Somethings will have you have you saying “how do/ did we survive doing ___ this way” - it’s like getting a complex surgery done with multiple people operating. Depending on who you have and their competency you’ll want to stay 50 years or wish you never applied.

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