Prepare yourself for rapid burn out - Fiber Optic Technician GRIDSource Employee Review

2.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is still highly competitive - in that you are paid per job, and can take on almost an endless amount of work (12+ hours a day on average). As a contractor you’re on your own for most of the day, and there’s very little handholding.

Cons

Extreme burnout. The company demands on average 10 hours a day, but more often 12. Mandatory overtime has employees working 6 days, and sometimes even 7 days in a row- which, depending on normally scheduled days off, can lead to 10+ days of work in a row, all 10-12 hours, before the next day off. You’ll get very little help from management, as not only are techs understaffed, so are managers. Often times a single manager will be attempting to help 20+ techs all at the same time. Look forward to times when texts simply won’t be answered, or calls received / returned. Often times it feels like managers are being ground down even harder than techs. In its current state, these industries are losing techs at a higher and higher rate, putting pressure on remaining techs to pick up the slack and driving even higher levels of burnout. You will have no work life balance- Ziply Fiber in particular has zero empathy in this regard and will demand mandatory 7 day overtime and 12+ hour days.

Explore other reviews about GRIDSource

5.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work environment that allows room for growth

Cons

Small team, so lots of individual work assignments

1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

GridSource was a fantastic company to work for. The founders of the 4 purchased companies had great vision and leadership.

Cons

All of the company's vision was stripped away by the current executive leadership. We were a set of companies built on providing a great service to our customers, with each of the four legacy companies bringing something unique to add value. GridSource is in an industry with just a few possible customers, and focus should have remained on building current relationships, but instead, focus turned toward new customer acquisition, in an industry with maybe 30 customers total. A huge sales team has been hired, along with a ton of corporate support, with no results to show for it. The company desperately needs to return to its roots. The current leadership is incapable of doing so and needs to be completely turned over. The people who built each of the legacy businesses spent decades cultivating their relationships with the customers, they should be in charge of ensuring this going forward.

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