Fast-growing company with many benefits - Anonymous employee Gainsight Employee Review

4.0
Oct 31, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company culture is in a league of its own with the golden rule, success for all, and childlike joy. Everyone is incredibly smart and passionate about the platform & customers. It is also growing an incredible pace. Unlimited PTO is the best, you can work from home, group training exercises with the company's trainer, and catered food 3 days out of the week

Cons

Lack of communication cross-functionally, many restructuring changes this past year which has made it difficult for some teams, lack of professional development for junior members at Gainsight. It can also be a highly stressful with hours worked.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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