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      Gainsight

      Engaged Employer

      Gainsight reviews

      Great place to work for sales! - Sales Gainsight Employee Review

      5.0
      Dec 27, 2017
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      As we continue to crush this space, there's a lot of sales opportunities out there! You just need to work hard. This gives you the ability to push yourself and see what you're capable of and prove yourself. - free snacks and lunches - free health insurance - flexible WFH policy without criticism - unlimited PTO without criticism (do your job well, you can get the PTO you deserve) - very down to earth friendly colleagues which is a must for me in any office environment! You don't get those obnoxious salespeople you find in other companies. You'll even get a daily hello from the CEO when you're in the office. - Fun office activities and events - bring your dog to work

      Cons

      Like anything, there's always going to be downsides in sales. One of the things I experienced is changing comp plans during the FY. I hope in the next FY we'll have more consistency and stability. The WFH flexibility is great, but it can be dull in the office sometimes when there's only 10 of you on site. Also since there's not very many eating options by the office, you're kinda stuck with the same options on the days when there's no free lunch.

      avatar
      Gainsight Response
      8y
      Great points and all valid. And work-from-home definitely has pros and cons as you discuss. We are working on more compelling reasons for folks to come in, though we remain committed to always respecting flexibility and folks balancing work and life.

      Explore other reviews about Gainsight

      5.0
      Apr 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

      Cons

      Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

      3.0
      Apr 25, 2026
      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      smart people and decent benefits

      Cons

      once was a good community, now a corporate strategy play

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