Software Engg - Senior Software Engginer Gainsight Employee Review

3.0
Aug 11, 2018
Recommend
CEO approval
Business Outlook

Pros

EXcellent CEO + CPO. Both share their vision and weekly updates which keeps the company moving. Please continue to share the good work.

Cons

IND management is not good at all. People are rude and do not do their jobs. HR is not upto the mark. ALways talks about plays and forces ppl to buy ticket. country head is also rude. i approached him multiple times bt he acted as if what a sin I have done. he screams on the floor. this is what made me part my ways from the company. during my exit, policies where not clear. god knows what kind of draw back they plan to employees to fail. all useless people siting in HR + recruitments.

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Gainsight Response
7y
I am sorry to hear about your negative experience at Gainsight. As you know, we have a strong set of values we strive to apply and live by. In this case we seem to have failed you. Thanks for sharing your concerns; we take them seriously. Best of luck in your new endeavor. I am not aware (and have not been previously told) that I raise my voice, but if it appeared that way to you, please accept my sincere apology. Regards.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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