Time Bomb - Anonymous employee Gainsight Employee Review

2.0
Sep 24, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours. Above average comp. Work is there. Also coffee, tea available.

Cons

Get ready to hear lot of good things which is already built. Soon after you will find yourself swimming in an ocean of issues. People here need refresher course on how to run product/engineering. Right person for right job is something to be re-looked across org. Bogus council members, managers, leaders. Turned a flat reporting structure to hierarchical by creating unwanted roles.

avatar
Gainsight Response
6y
It is clear that you were not happy when you left. I am very sorry about that. Feedback is always important and I personally appreciate you sharing your perspective. I hope that you have success in future.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

See reviews by: Helpful|Rating|Date|All