Great product. Work life balance is out the door. - Anonymous employee Gainsight Employee Review

3.0
Nov 19, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home leniency CEO is amazing!!

Cons

Over worked Unlimited PTO — short handed can’t utilize it. Nice on paper Company too focused on sales that it feels that all teams that are non-sales are just a forgotten thought. We in sales get recognized all the time, but I can’t recall the last time I heard of someone that is not in sales get recognition or any type of shout out. Turn over rate is crazy.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

See reviews by: Helpful|Rating|Date|All