Very strong career builder for someone interested in a sales career - Sales Development Representative (SDR) Gainsight Employee Review

5.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexibility is pretty much unbeatable and they really live by human first, which truly is a game changer in the workplace. Benefits are also top notch.

Cons

The acquisition has definitely shifted the sales environment to be much more focused on metrics and volume VS quality.

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Gainsight Response
4y
Thanks so much. BTW We definitely want to keep the focus on quality, so please keep the feedback coming. -Nick

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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