Even better than I expected - dream job - Technical Account Manager Gainsight Employee Review

5.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

An incredible culture that is true to the values. "Human first" in everything they do. Everybody is on board in making it the greatest company to work for. Strong growth - it's fun to be part of a winning team The best leadership team around led by Nick himself Powerful product with very few issues

Cons

Lots of growth = lots of work. This is not a con but worth noting.

avatar
Gainsight Response
4y
Your enthusiasm is contagious! Thanks for the review and take some time to recharge.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

See reviews by: Helpful|Rating|Date|All