Compassionate business practices - Project Manager Gainsight Employee Review

5.0
Oct 12, 2022
Recommend
CEO approval
Business Outlook

Pros

I've worked primarily in both multinational enterprises and local nonprofits. In the amount of time I've been here, I've seen a lot of growth and maturity in its approach to business and as well as investment in its people. I think it also is worthwhile to mention that I am a woman of color and a new mom, and I feel wholly respected, supported, and valued by my teammates and company. When I have needed time off, or even had milestones in my personal life, my leadership and colleagues have encouraged and supported me. Especially during Gainsight's response to Covid, I admired and appreciated our leadership's commitment to keeping all employees, and even improving our business model for our existing customers to assist struggling businesses, companies and organizations. That strategy proved not only fruitful but is a great example of doing business human-first.

Cons

My "cons" can honestly be seen as "pros" for different people. If you're in California and love going into the office, it's largely WFH with occasional meetups. For some people that's a solid "pro", but I am starting to miss my teammates in person - and sometimes it can be hard to book remote meetings with teammates across the globe for major projects. Something challenging that I actually enjoy is the quality and standards of work - my peers are some of the most talented and high-performing people I've worked with, so I do my best every day to meet that same level of engagement and care--though sometimes it can get tiring over time.

Explore other reviews about Gainsight

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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