Hiring process was rigorous and difficult to say the least. There was a lot of confusion and miscommunication throughout. There is a really toxic culture that is hidden under a thin veil of positivity and propaganda. From gainsight’s social medias and emails, you’d think it’s a company that values employees as individuals and promotes healthy work-life balance. I found this to be very untrue, and fake. The people at gainsight are working earlier than their start time, late into the night, and weekends. Not every day/night- but very often. To manage the workload and disorganization, that’s just what’s needed to do a good job. It was a sad, depressing job. What made it worse was everyone being fake about how great it was, but behind closed doors revealing the trouble they were having, including extreme anxieties, stress, even panic attacks. People were under so much stress, they’d sometimes resort to less than pleasant attitudes/behaviors towards other employees. It wasn’t personal, it was more just desperate because of their stress levels. This job was soul crushing.