GB-Charlotte has potential but work is needed. - Claims Adjuster Gallagher Employee Review

1.0
Jan 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Motivated, experienced adjusters are afforeded the opportunity to work with very interesting accounts and are rewarded with decent pay increases. Contact with large self insured entities and insurance brokerages can lead to other employment opportunities.

Cons

High turnover in staff causes case loads to constantly be shuffled around. Case loads are above what can be handled properly even by experienced adjusters. Due to case load there is not much time for supervisors to spend on training less experienced adjusters. Very little contact with management. Very little positive feedback. No real sense of belonging to the organization as no visits from home office staff. Medical benefits package below par.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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