Customer service - Anonymous employee Gallagher Employee Review

1.0
Nov 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many - summer hours, no overtime

Cons

No raises for years for entire staff, awful management - bullies got away with murder, horrible benefits, never felt appreciated, office management was much too “clicky” with certain staffers....

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible health insurance. It was expensive for the lower earners

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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