They purchased a local agency I was working for & have no clue about how personal lines insurance in Florida works. - Customer Success Manager Gallagher Employee Review

1.0
Dec 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Not much, sorry but its true

Cons

They come in and throw all this overwhelming information at you all at once & then leave and expect you to carry on using the new information. This is confusing & adds a ton of extra work because they are a publicly traded company. I feel like they care more about covering themselves than they do about serving the customers.

Explore other reviews about Gallagher

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible health insurance. It was expensive for the lower earners

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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