Flexible work day & Work from home - Senior Resolution Manager Gallagher Employee Review

5.0
Aug 20, 2019
Recommend
CEO approval
Business Outlook

Pros

A typical work day is busy, but laid back. For those working in the office, the expectation is that dress is casual (jeans!) most days unless a client meeting is taking place in the office. Most people have the opportunity to work from home, which I have been doing for over three years. I love the ability to work independently and the flexibility that comes from working from home means I don’t have to take sick days when I have a cold or my child is sick, drive to or from work in a snowstorm, or take off time for a routine doctor appointment. This is the only employer I have known that throws bridal and baby showers for their employees, to celebrate events in their personal lives. It is truly a family atmosphere and I have made true friends while working here. I have been given the tools and training I need to be successful and have supervisors who encourage me to grow and develop my strengths. I feel like I have people looking out for my best interests and in helping me reach the next level of my career. There is absolutely opportunity for growth and advancement; I have been promoted in the last two years and am formally working toward my next promotion with the assistance of upper management. I work on a team made up of talented and knowledgeable individuals who do not hesitate to step up to the plate when someone needs help or is out unexpectedly for a day or two. The case load is lower than industry standards in my experience and completely manageable, allowing me to have work/life balance. You are encouraged to take your time off and when on vacation disconnect completely. I don’t foresee myself leaving anytime in the future and feel lucky to work here.

Cons

The only negative is that there could be more vacation time, but sick days do not count against your time off and you get a lot of days off for holidays, including the Friday after Thanksgiving, which is nice. The sick policy is you take what you need, but don’t abuse it. Because I have the flexibility of working from home, I find that I don’t need as much vacation time because of my flexible work schedule.

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible health insurance. It was expensive for the lower earners

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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