Negative Experience - Senior Resolution Manager Gallagher Employee Review

2.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The team members were kind and helpful. Supervisors were as supportive as they were allowed to be. The clients were wonderful to work with.

Cons

Terrible work like balance. Some liability branches went through mergers and changes that were truly terrible. A great onboarding experience quickly morphed into a nightmare. Management was out of touch and not open to staff input and experiences. Upper management would be openly rude and condescending to managers and supervisors within earshot of staff cubicles. Behavior was very unprofessional and uncomfortable. The workload and audits were unmanageable with awful explanations and communication.

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Gallagher Response
5y
Thank you for sharing this feedback. Gallagher promotes a working environment free of harassing, abusive, disrespectful, disorderly, disruptive or other non-professional conduct that interferes with another’s work performance or that creates an intimidating, offensive, or hostile environment. We want to address your concerns. You can reach out to a divisional or regional Human Resources Manager or Director; the Corporate Human Resources Department; or to the Ethics and Compliance Hotline, which provides the opportunity to remain anonymous, at (888) 878-6236.

Explore other reviews about Gallagher

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is absolutely amazing.

Cons

I have nothing negative to say.

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The advantages of selling insurance through large corporations have largely disappeared. The environment has shifted toward prioritizing shareholder value over meaningful client and employee relationships.

Cons

Gallagher, like many publicly traded insurance firms, appears focused primarily on share price performance rather than supporting producers or fostering long-term client trust. The culture has become increasingly transactional, leaving little room for genuine professional growth or client advocacy.

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