Client Manager Review - Client Manager Gallagher Employee Review

3.0
Oct 11, 2021
Recommend
CEO approval
Business Outlook

Pros

As with any large company, I think your experience varies based upon the location in which you work. If you are interviewed by management only, I would ask to connect with people who would be peers to get their favorite/least favorite things about the job and the branch. Starting pay can be decent (some positions, probably not all), but do your research and know what to ask for. Bonus structure is fair. Gallagher stock is available to purchase.

Cons

Biggest con for me: no support while you take PTO. You have a back-up Client Manager who will jump in if something is on fire, but outside of that, good luck taking PTO for a week+ if you have any clients in renewal or pre-renewal. Another big one: You will work with multiple producers (some are awesome, some are not). Depending on who you work with, your experience may be fantastic or terrible. Other cons: Culture of secrecy related to pay and bonuses (aka, disparity across the same position. I was told on more than one occasion to not share with anyone that I received a bonus.); No company provided cellphone (to get email access on your phone, which is very much necessary in this role, you’ll have to download several apps on your personal device that track all sorts of things); Lack of transparency in upcoming service model change; Very busy workload (not limited to Q4); A great deal of data entry required by Client Managers with limited/no support to complete; Benefits are below market (expensive and crummy plans); PTO is archaic (some branches hire in at a higher amount to attract talent); 401k company match is now given in Gallagher stock instead of regular $; 401k match is deposited once a year (i.e., if you leave employment mid-year, no match for you for the time in which you were employed that year).

Explore other reviews about Gallagher

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible health insurance. It was expensive for the lower earners

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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