Decent - Customer Service Representative Gallagher Employee Review

3.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to grow and learn within the company Offer to move different position within the company Overtime opportunity

Cons

Management is okay Call center is face paced and can be overwhelming Adjuster never answer calls putting us in the middle of upset claimants

Explore other reviews about Gallagher

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible health insurance. It was expensive for the lower earners

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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