Personal lines call center - Insurance Agent Gallagher Employee Review

2.0
Aug 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people Work from home Great benefits

Cons

They turned PL into a call center with a script- that you got graded on Pay and 1 raise in 2 years. They change everything at the drop of a hat If you didn’t participate in “virgin pulse” they took $80 a pay check from you. Management has favorites

Explore other reviews about Gallagher

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible health insurance. It was expensive for the lower earners

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The advantages of selling insurance through large corporations have largely disappeared. The environment has shifted toward prioritizing shareholder value over meaningful client and employee relationships.

Cons

Gallagher, like many publicly traded insurance firms, appears focused primarily on share price performance rather than supporting producers or fostering long-term client trust. The culture has become increasingly transactional, leaving little room for genuine professional growth or client advocacy.

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