Cheap/unrealistic amount of accounts to manage - Customer Service Manager Gallagher Employee Review

2.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Option to work from home

Cons

High deductible health insurance with no copay plan Unlivable salaries. AJG is at a minimum paying $10,000 less than other brokerages Annual review, does not mean annual salary increase. Employees are given a “cost of living raise”…mine was 53 cents. Some of my co-workers received even less. Some “raise”. Effective 2024, monies received for writing new policies was revoked. Work load that should be handled by 2-3 agents

Explore other reviews about Gallagher

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary was in market range.

Cons

Manager took zero interest in me. I spoke to her 2 times in the 6 months I was there. It’s just an endless grind to various SEC and investor required reporting. By the time you finish you need to start over. Almost all process are broken. This $13B company runs on excel. It’s a real risk that this company collapses on itself. They purchase companies and destroy everything good about their cultures. I was so happy and content until they purchased us. The executives paint a fake picture of their culture to the street.

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