Burning out quick!! - Client Services Manager Gallagher Employee Review

1.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

I’ve like my coworkers, so far everyone is really nice and helpful when they can

Cons

Not even kidding the workload is insane and I am not sure how to keep up without putting in OT. That being said they don’t like paying OT so many CSM’s work late into the night. Personally I need work life balance so I’m not working without getting paid. *massive workload *recent high turnover *too many systems that constantly crash *books are a mess! a lot of E&O *10 day PTO *Pay is low

Explore other reviews about Gallagher

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible health insurance. It was expensive for the lower earners

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The advantages of selling insurance through large corporations have largely disappeared. The environment has shifted toward prioritizing shareholder value over meaningful client and employee relationships.

Cons

Gallagher, like many publicly traded insurance firms, appears focused primarily on share price performance rather than supporting producers or fostering long-term client trust. The culture has become increasingly transactional, leaving little room for genuine professional growth or client advocacy.

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