Got what it gave me - Customer Service Associate Gallagher Employee Review

2.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

-took willing fresh out of college or people in the insurance industry and willing to train you -full hands on training -had weekly snack delivery and hot chocolate/coffee available -alot of community engagement and opportunities to connect outside of work

Cons

-Not everyone gets to grow and move up in the company, its about who you now and what team you're on -Salary is based on however they feel and what you ask for; the new hire college kids were getting paid $20-30K more than employees in the same position as them so talk about salary openly ! -Office was not diverse at all and passive aggressive annonymous tips were left in the suggestion box to police clothing on curvy employees yet others were in mini skirts and mini dresses -favoritism with Csuite execs is very common so its about who you know and not what you do to get opportunities or else you get poached by their competitors ;)

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Gallagher Response
1y
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, this is not the type of environment we strive to create, nor does it reflects the values of the Gallagher Way. We strive for transparent and effective leadership. Your feedback helps us refine our approach to leading our teams.

Explore other reviews about Gallagher

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Terrible health insurance. It was expensive for the lower earners

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The advantages of selling insurance through large corporations have largely disappeared. The environment has shifted toward prioritizing shareholder value over meaningful client and employee relationships.

Cons

Gallagher, like many publicly traded insurance firms, appears focused primarily on share price performance rather than supporting producers or fostering long-term client trust. The culture has become increasingly transactional, leaving little room for genuine professional growth or client advocacy.

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