Phone interviewer - Telephone Interviewer Gallup Employee Review

1.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

-Make your own hours -Managers generally understading -Can make good money on a very good day -Can do other things while working

Cons

-Paid by commission. You can do amazing one day and make good money but then if you do bad another day it balances out so you generally never make more than base pay -Probing: you have to get a specific answer an If you don't you have to probe the respondent and this can make them very angry -You get yelled at by respondents multiple times a day -you can spend 10 mins on a survey and if they don't make it to a certain point you don't ger credit -they say you are guaranteed minimum wage if you don't make the quota. But if you have a few bad weeks you can get fired -it's more luck than skill. There is some skill to getting people to do it. But it's generally about who you call -after about a month or two of working there, it gets extremely tedious -open from 4pm to 11pm on week days so you have to stay late to get a lot of hours -open during the day on weekends but it's a lot harder to do well becusse no one wants to do a survey on the weekend -they make it sound nice because you can do homework or read while you work, but it nearly impossible to do that while calling people -if you aren't a "tracker" you don't have a desk. You have to find a new one everyday -people sit at other peoples desks and use their headsets which is very unsanitary -you have no actual break time. You can take a break whenever you want but it counts as non dial time and takes away from your percentage for the day -most surveys are 10+ minutes. Most people don't want to spend that much time answering questions -you aren't even allowed to tell the people the specific topic of the survey which turns people off -commission seems nice, but you could work a 3 hour shift and make no money -hard to work a long shift without getting extremely bored

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5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Managers are outstanding. They truly respect and care about their employees. They make you feel comfortable sharing your opinions. They empower you to take action. The culture is fantastic. Fellow employees are wonderful to work with. Everyone takes their role seriously. You feel part of a village and want to contribute. You get to do what you do best! The mission and purpose make this feel not so much like a job, more like a way of life.

Cons

As is true for many companies, there are a lot of changes needed to be competitive in this current environment. Working through the changes can be bumpy at times. It is worth it to voice concerns and be part of the solution.

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Genuine intellectual autonomy with real institutional backing behind you 2, A research heritage spanning nearly a century that raises the bar on everything you produce. I've worked with Nobel Laureates and many other top minds. 3. The nicest smart people I've encountered anywhere, drawn from all over the world; and that's held true across nearly 30 years 4. Treated like a responsible adult from day one; lots of autonomy and a remarkable breadth of data and research to work with 5. A place where your individuality is an asset, not something to sand down

Cons

1. If you are a person who needs someone else to structure your day and hand you a to-do list, you may struggle; the autonomy is real, and so are the expectations that come with it 2. The pace and intellectual standards can be demanding; this is not a coast-and-collect-a-paycheck environment

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