A call center is still a call center - Interviewer Gallup Employee Review

Managers are outstanding. They truly respect and care about their employees. They make you feel comfortable sharing your opinions. They empower you to take action. The culture is fantastic. Fellow employees are wonderful to work with. Everyone takes their role seriously. You feel part of a village and want to contribute. You get to do what you do best! The mission and purpose make this feel not so much like a job, more like a way of life.

As is true for many companies, there are a lot of changes needed to be competitive in this current environment. Working through the changes can be bumpy at times. It is worth it to voice concerns and be part of the solution.

1. Genuine intellectual autonomy with real institutional backing behind you 2, A research heritage spanning nearly a century that raises the bar on everything you produce. I've worked with Nobel Laureates and many other top minds. 3. The nicest smart people I've encountered anywhere, drawn from all over the world; and that's held true across nearly 30 years 4. Treated like a responsible adult from day one; lots of autonomy and a remarkable breadth of data and research to work with 5. A place where your individuality is an asset, not something to sand down

1. If you are a person who needs someone else to structure your day and hand you a to-do list, you may struggle; the autonomy is real, and so are the expectations that come with it 2. The pace and intellectual standards can be demanding; this is not a coast-and-collect-a-paycheck environment