Pros
A number of good, clever and engaged colleagues. Still enjoys a good reputation for research (until when?). A shared sense of making the world (a little bit) better with what Gallup produces (analyses, data or engagement work). Attention is given to providing for a good working environment. Good work/life balance.
Cons
Lousy management. Strategic decisions often unclear/non transparent. Family-owned company with all the limitations it implies, exec board not very open to non family members, nepotism. Few prospects for personal and career development (unless you are ready to lick a**** or get married to the Clifton's family). Company is rather risk averse and does not do what it preaches (engagement score are not really used properly, one day you are hero and the other day you are being made redundant for obscure reasons sometimes as you can be sacked very quickly). Although probably a good salesman, CEO is quite weak in terms of vision and strategy and has not proved he can take the company to the next level. Not quite sure if putting his son as his own successor will make it any better or is even good for the future of the company actually...