Unsatisfying - Manager Gallup Employee Review

2.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people for the most part. Management in the outbound department was the worst part of the job. Managers from other centers talked poorly about each other non-stop and then act like best friends when they see each other. It's a ridiculous culture and most of the outbound managers can be seen hitting on young interviewers. In my "first 30" almost every location lead gave me a heads up that the department manager was "crazy". Great job outside of the call center environment, however.

Cons

Very poor healthcare options. Joked about it being catastrophe insurance. All managers just go through the motions without living out the lifestyle. They use words like partner and engagement but are the worst examples themselves. Also, did I mention the hitting on young girls?

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5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Managers are outstanding. They truly respect and care about their employees. They make you feel comfortable sharing your opinions. They empower you to take action. The culture is fantastic. Fellow employees are wonderful to work with. Everyone takes their role seriously. You feel part of a village and want to contribute. You get to do what you do best! The mission and purpose make this feel not so much like a job, more like a way of life.

Cons

As is true for many companies, there are a lot of changes needed to be competitive in this current environment. Working through the changes can be bumpy at times. It is worth it to voice concerns and be part of the solution.

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Genuine intellectual autonomy with real institutional backing behind you 2, A research heritage spanning nearly a century that raises the bar on everything you produce. I've worked with Nobel Laureates and many other top minds. 3. The nicest smart people I've encountered anywhere, drawn from all over the world; and that's held true across nearly 30 years 4. Treated like a responsible adult from day one; lots of autonomy and a remarkable breadth of data and research to work with 5. A place where your individuality is an asset, not something to sand down

Cons

1. If you are a person who needs someone else to structure your day and hand you a to-do list, you may struggle; the autonomy is real, and so are the expectations that come with it 2. The pace and intellectual standards can be demanding; this is not a coast-and-collect-a-paycheck environment

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