Pros
Great people for the most part. Management in the outbound department was the worst part of the job. Managers from other centers talked poorly about each other non-stop and then act like best friends when they see each other. It's a ridiculous culture and most of the outbound managers can be seen hitting on young interviewers. In my "first 30" almost every location lead gave me a heads up that the department manager was "crazy". Great job outside of the call center environment, however.
Cons
Very poor healthcare options. Joked about it being catastrophe insurance. All managers just go through the motions without living out the lifestyle. They use words like partner and engagement but are the worst examples themselves. Also, did I mention the hitting on young girls?