Pros
It use to be a great place to work where each employee is committed to doing his/her best for each other and for the good of the company. Many a times, employees went over and beyond to complete their tasks on hand for everyone on the team. That was the strong commitment and teamwork everyone had which enabled the office to tide over many difficult periods and earning good revenue for the company. Employees were fairly well appreciated in terms of recognition as well as financially. At the very least, people could concentrate on their work rather than worry about counting every bit of their bonuses. Bonuses were mostly given where they are due and that kept people going. Overall, the office had a kind of mutual respect between management and subordinates. I would describe the office almost like having a family oriented feel. Once a new employee integrated into the family, it could be the happiest place to be working in.
Cons
1. Losing direction: Since last year, there has been so much talk about a complete change in business model and direction. Many changes were rolled out, many heads rolled too. However, it is now unsure where the company is heading. We are cutting off what Gallup has been strong in for all these years and starting like a fresh baby in the consulting field and fighting with the big guns. If this is going to work, the management better have a great plan that they are sure of. So far, the plan seems to be just cutting off clients that are small and do not have "potential". New frameworks are still not perfect but management doesn't seem interested to discuss further. 2. Losing patience: Many staffs have left from offices around the world. Key and talented personnel have left one after another when they could no longer stomach the sweeping changes. What made me shocked and amazed is the laissez faire attitude that the top management seem to be viewing this. It has almost evolved to something like a "If you are not with me, then you can leave" situation. Losing all your important and experienced staffs just like that isn't a small thing! Having an entire office run by brand new consultants might look fine on the surface. However, when it gets to the working level, that's where the pinch will be felt the most. The "worker ants" who create the final products to the clients are gone, along with that, all the know-how and experience that has been accumulated through the years. 3. Losing concentration: In the past, employees were not scrutinized on the amount of pay and bonuses they earn as long as revenue is coming in and effort is being put in. However, with the changes in pay packages and bonus pay schemes, it is tough now not to 'concentrate' on the money issues as compared to concentrating fully on doing one's work. As much as it was positioned to be "as good as" the old pay plan, it isn't hard to figure out "pay is never going to be the same again". It is either a plan to cut costs from the company or the people who thought up all these changes are just not being realistic.