Pros
Gallup attracted genuinely smart and dedicated employees who built lasting professional relationships and friendships. The technical environment was refreshingly non-restrictive - teams could implement appropriate technologies for their specific challenges rather than being locked into rigid standards. This flexibility enabled innovative problem-solving and kept the tech stack current with industry best practices.
Cons
The ultimate irony: a company that consults on employee engagement has created a workplace ruled by fear. Under current CEO Jon Clifton's leadership, the organization systematically violated every principle it sells to clients. The new CTO dismissed the existing workforce as inferior ('The midwest doesn't have good technology workers') then laid off local talent while posting equivalent roles in San Francisco. No transition planning, no cultural integration - just the kind of change management disaster Gallup would charge six figures or more to help other companies avoid. The result is exactly what their own research would predict: a demoralized workforce working longer hours out of survival instinct, unclear expectations, and a once-collaborative culture reduced to people keeping their heads down.