Pros
Truly INCREDIBLE employee discount You get to sell games for a living and play them in your spare time Awesome community of customers that are incredibly loyal and effectively become part time employees You get to teach painting models as well as paint in your spare time Fixed hours that are amazing for retail management Generous pto and sick leave Good insurance Regular and productive meetings in Las Vegas and corporate HQ When your store hits bonus, it's a really great bonus The customers make the job worth coming in to every day, they are so loyal to you and your products it is quite simply staggering. You want to hug them at times. Great work/life balance. You literally still play the games you sell at work in your time away from work
Cons
The discount invariably means that you spend large chunks of your salary on the games Stores are obsessively and very strictly numbers driven You must always be in sales mode even though most of your customers will literally be in the store as much as you are One woman/man stores mean if you are sick, have car trouble, etc the store isn't getting opened and you will loose sales for that day which is a very bad thing Taking vacation and sick leave to take care of your kids can and/or will be used against you because not being open is no excuse for not having sales unless you are fortunate enough to work in a city with a floater UK management really does give the impression of not having a clue as to how the US markets function even though we are very different Zero room for advancement Upper management has constantly shifting ideas They will tell you it's not a numbers driven game but all reviews are strictly numbers based Don't expect to get bonuses often Upper management is turning the information pipeline into a very narrow trickle and is aggressively and openly keeping their store managers in the dark Rarely do you recognize people from one year to the next at meetings given the turnover