Loads of potential to be a fantastic place to work, but isn't - Back Office Worker Games Workshop Employee Review

3.0
Jan 3, 2014
Recommend
CEO approval
Business Outlook

Pros

This review is for the NA HQ in Memphis (not retail stores). Super casual, flex hours, laid back but things get done. Great to be able to take a break by going to the game bunker and browse around. Lots of hobbyists work there and you get 50% discount on most products. Great people. Overall, it's a fun place to work.

Cons

The company is in turmoil as the parent company in the UK tries to figure out how to be the central figure in charge. They really suck at change management — for instance, shutting down NA manufacturing and telling everyone losing their jobs that the "experts in the UK" will be doing it better, and a UK tosser letting a manager find out that he is losing his job in a meeting with his entire department. In 2013 alone, they fired the CEO (5 years), CIO (< 3 mo.), the entire training staff (some had been with GW their entire career), trade sales manager, staff accountant (GW put through college), and more. The year previous they shut down US manufacturing and fired the NA CIO (position elimination). Major turmoil.

Explore other reviews about Games Workshop

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Community, hobbling, social interactions, games, overall fun

Cons

Hours can be strange if you aren't ready for them, making sure to take lunches properly. some people haven't played the game in years while not even trying the current version

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You are going to get a deeper understanding of the hobby you love. I thought I was an expert painter, hobbyist, player, lore enthusiast etc, but I learned so much from the players. The company is pretty laid back, as long as you are honest and do your job, you will do well.

Cons

Even though it's the largest wargaming company in the world, it's not a big company, which means someone has to die or retire for you to move up. Most of their corporate roles are in either in Memphis, or Houston so if you don't want to live there, don't think of about moving out of retail and into the professional side. The stores are generally 1 person, so you are on your own. If something goes sideways at the register, you need to figure it out.

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