Awful job. - Retail Sales Games Workshop Employee Review

1.0
May 18, 2014
Recommend
CEO approval
Business Outlook

Pros

50% off toy soldiers, free food on training courses at the head office.

Cons

You cannot live on discounted toy soldiers. You will be asked to work considerable overtime, for which you will not even be paid at your basic rate of pay, you will be expected to be an expert on all things the company produces, act like a child-minder, work every weekend without fail, and work beyond your maximum ability due to chronic short-staffing, all for minimum wage. You will likely be relocated to a new store upon joining the company, thus incurring transport costs you can barely afford at such a low rate of pay. The icing on the cake is a company culture that demands staff to positively hound customers in a robotic, blinkered manner that is universally disliked by the customer. Finally; due to your commitment to work your social life will suffer, to the point where even your own indulgence in the GW "hobby" will almost entirely stop.

Explore other reviews about Games Workshop

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Community, hobbling, social interactions, games, overall fun

Cons

Hours can be strange if you aren't ready for them, making sure to take lunches properly. some people haven't played the game in years while not even trying the current version

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You are going to get a deeper understanding of the hobby you love. I thought I was an expert painter, hobbyist, player, lore enthusiast etc, but I learned so much from the players. The company is pretty laid back, as long as you are honest and do your job, you will do well.

Cons

Even though it's the largest wargaming company in the world, it's not a big company, which means someone has to die or retire for you to move up. Most of their corporate roles are in either in Memphis, or Houston so if you don't want to live there, don't think of about moving out of retail and into the professional side. The stores are generally 1 person, so you are on your own. If something goes sideways at the register, you need to figure it out.

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