Dream job quickly realized to be a nightmare. - Hobby Center Operator - Black Shirt Games Workshop Employee Review

1.0
May 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Good medical benefits. If you are in to the hobby the discount is great at 50% off of anything in the store. Getting to spend time in the store and with the customer base. Constantly learning and teaching new hobby techniques.

Cons

Horrible communication processes. Definitely a club, not a culture as they describe it. If you are not embraced by management on a friendly level do not expect to be given any kind of chance to succeed. Management does not see staff as people with lives, but rather as disposable. Horrible training, with 100% of emphasis on learning how to have Games Workshop "Sales Conversation." No training on policy, or culture. Questions directed to upper management can take days to answer and then will be met with vague answers, or ambiguous responses rather than actual yes or no. Trainers almost seem to be there more to make you feel like you are not doing your job than they are to actually make suggestions that could help your job.

Explore other reviews about Games Workshop

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Community, hobbling, social interactions, games, overall fun

Cons

Hours can be strange if you aren't ready for them, making sure to take lunches properly. some people haven't played the game in years while not even trying the current version

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You are going to get a deeper understanding of the hobby you love. I thought I was an expert painter, hobbyist, player, lore enthusiast etc, but I learned so much from the players. The company is pretty laid back, as long as you are honest and do your job, you will do well.

Cons

Even though it's the largest wargaming company in the world, it's not a big company, which means someone has to die or retire for you to move up. Most of their corporate roles are in either in Memphis, or Houston so if you don't want to live there, don't think of about moving out of retail and into the professional side. The stores are generally 1 person, so you are on your own. If something goes sideways at the register, you need to figure it out.

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