Good company that maybe has lost it's way.. - Assistant Customer Experience Manager Gap Employee Review

4.0
Jun 19, 2016
Recommend
CEO approval
Business Outlook

Pros

They value work life balance, competitive wages if you are in the metro area. Strong company values, Working with a peer group that is hard working and can maneuver change quickly. Best retail company I have ever worked for,

Cons

Company is in a transition period that makes running a store tuff due to conflicting information\ direction. Corporate does not seem to relate to field issues at times. Payroll was always an issue...never enough to produce the results we needed to deliver. Probably the same issues most retailers are having right now.

Explore other reviews about Gap

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers and flexible hours.

Cons

It is a typical retail job.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, some 401k match

Cons

12 hour shifts, subpar bonus', limited upward mobility as managers and upper management did not want to promote from within and risk operational change causing productivity decline

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