Unnecessary Stress Levels - Customer Experience Manager Gap Employee Review

3.0
Jan 13, 2012
Recommend
CEO approval
Business Outlook

Pros

-Love the Company -Great discount -Good Benefits -Great co-workers -Company places large emphasis on being individual and taking initiative -Other companies love Gap employees, it looks good on resume

Cons

-Leadership is ridiculously stressful, upper management pushes stress down on to stores. Blames stores for not making money/goals, without giving stores adequate resources to make those goals. -Huge emphasis on selling credit -Stores are now responsible for their own advertising -No payroll for coverage, so leadership has a million things to do while running the store with only one person -Seems to take a lot for a person in management to get fired, which honestly doesn't give the rest of us a reason to work hard. -The product we have is not what customers want -I dont know if it is a company issue or just my district, but there is a lot of back stabbing in order to move up. -Company changes promotions 4-5 times before and during every promotion, but doesnt fund for the workload

Explore other reviews about Gap

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers and flexible hours.

Cons

It is a typical retail job.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, some 401k match

Cons

12 hour shifts, subpar bonus', limited upward mobility as managers and upper management did not want to promote from within and risk operational change causing productivity decline

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