Be Realistic! - Customer Experience Manager Gap Employee Review

4.0
Dec 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Very good pay compared to other clothing retailers. Great Benefits!

Cons

As a manager you have to be the Manager and the worker. You must complete multiple tasks during the day while helping customers and selling. The time that is allotted for tasking is done in a closed off set with no interruptions then you are given that time to complete the work. The problem becomes that when you have customer phone calls or are helping customers it cuts into the tasking time which no one seems to notice. It makes the job very stressful because you get very little payroll and many times you cannot provide the level of service the customers deserve!

Explore other reviews about Gap

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly staff and caring managers

Cons

no complaints it was what you would expect for a retail job

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, Training provided, Great scheduling and payroll software, Nice managers and coworkers

Cons

Big corporation, so not very flexible

See reviews by: Helpful|Rating|Date|All